Shipping policy

Shipping

We ship fast, we tell you when it's gone, and there are no surprises at checkout.

When your order goes out

Order before 2:00pm CT on a weekday and it ships the same day. After that, or on a weekend or holiday, it goes out the next business day.

You'll get a tracking number by email the moment it leaves us.

What shipping costs

That's the whole thing. Whatever you see at checkout is what you pay, and nothing gets added afterwards.

How long it takes

Within the US, most orders arrive 3 to 7 business days after they ship.

Those dates come from the carrier, so we can't promise them. Weather, holidays and the occasional carrier backlog can stretch things out. If your package seems stuck, email us and we'll chase it.

Shipping outside the US

We ship to a number of countries beyond the US. Rates and delivery options for yours will show up at checkout.

One thing to know: your country may charge import duties or taxes when the package arrives. Those aren't included in what you pay us and we have no way to predict or refund them. They're worth checking before you order.

Double-check your address

Have a quick look at your address before you pay. Once an order ships we can't redirect it.

If a package comes back to us because the address was wrong or incomplete, we'll refund the item cost, minus the original shipping, or send it out again at cost. Just let us know which you'd prefer.

If something goes missing

Tracking says delivered but there's no package? Check with anyone else at your address and have a look around the property first. Carriers sometimes scan a package as delivered a little early, and it turns up the next day.

If it still hasn't appeared, or it arrived damaged, email us within 30 days of your order and we'll work it out with the carrier.

Questions

support@kamco-tech.com — a real person reads it.